About Us
Home – About Us
Other Brands we can provide
In addition to our premier partners, we supply a full range of products from industry-leading manufacturers to ensure we never have a gap in your patient’s care.
Providing Solutions
We understand that healthcare providers face unique challenges in managing DME inventory, patient fittings, and insurance documentation. Our comprehensive approach addresses every pain point in the DME workflow.
More Than a Delivery Service
We are not couriers; we are credentialed orthopedic experts who understand the clinical requirements of post-surgical recovery. Our team includes professionally trained experts who can assess, fit, and educate patients on proper device usage.
The Patient-First Philosophy
Every decision we make centers on the patient's recovery experience. From the moment of discharge to full recovery, we ensure patients receive the right equipment, proper education, and ongoing support.
The Continuity of Care Difference
Our integrated model ensures seamless handoffs between surgical teams, discharge coordinators, and home care. This continuity reduces complications, improves compliance, and accelerates recovery timelines.
Our Mission: Zero Friction
We reduce the challenges between surgery or clinic and recovery. We strive to reduce the paperwork burden, inventory headaches, patient confusion, and unnecessary patient clinic visits for refitting or re-education. Just seamless, professional DME service that lets healthcare providers focus on what they do best.
"Built on Partnerships. Focused on Patients."
We exist to make sure the hardware never gets in the way of the healthcare!
Leadership Team
Rob Baldin
CEO & Senior Vice President
Jessica Schrock
Senior Account Manager Sales & Service
CEO & Senior Vice President
Rob Baldin leads Niagara Blue with over 30 years of experience in global operations, business development, and transformational leadership. Having served in progressive senior leadership roles at a Fortune 25 company, Rob has built a career on solving complex business challenges and bridging the gap between high-level vision and operational execution.
At Niagara Blue, Rob applies this extensive background to create a DME service model that prioritizes clinical needs and supply chain reliability. His leadership ensures that Niagara Blue operates with a level of precision and accountability that sets a new standard in the industry.
Service-First Philosophy: Rob’s approach is rooted in his experience leading and developing high-performance global teams that consistently exceed expectations and foster deep, long-lasting client partnerships.
Methodical Excellence: As a PMP-certified leader and Six Sigma Certified Agile Leader, he ensures that our procurement and delivery processes are optimized for compliance and efficiency.
Limitless Capability: Having navigated intricate global supply chains, ethical and regulatory environments, Rob has empowered our team to source specialized solutions that other providers are not built to match.
Rob’s commitment to “finding the way” means that Niagara Blue isn’t just a supplier—we are a dedicated advocate and partner for your facility’s success.
Direct Contact
Rob’s contact information is provided below or for immediate download, scan the QR code >>>
Contact Number : (832) 226-1450
Email Address: rob@niagara-blue.com
Senior Account Manager Sales & Service
Jessica’s approach is informed by her long-term dedication to the healthcare field and her academic pursuits at nationally ranked institutions.
Academic Excellence: A graduate of Texas A&M University and the University of Houston, Jessica leverages a strong educational foundation to navigate the complexities of the medical industry.
Public Health Focus: She is currently pursuing her Masters of Public Health (MPH), a testament to her ongoing commitment to understanding and improving healthcare delivery systems at a macro level.
Patient-Centric Advocacy: Jessica’s interest in patient care drives her to serve as a high-touch liaison for our clients, ensuring that every facility’s unique needs are met with professionalism and clinical insight.
Strategic Relationship Management: She works closely with suppliers and clinicians to ensure seamless access to our expansive database of 1,000+ products, prioritizing service reliability and communication.
Direct Contact
Jessica’s contact information is provided below or for immediate download, scan the QR code >>>
Contact Number : (832) 623-1954
Email Address : jessica@niagara-blue.com
Dr. Aamir Collins
Cardiologist
Dr. Aamir Collins
Cardiologist
For Clinic Staff
We handle the "closet," the fittings, and the paper work—giving your Clinic Coordinators & MAs their time back.
For Surgeons
We eliminate the logistics so you can focus on the
procedure.
For Patients
We provide a "White-Glove" experience, including professional fitting and in-home support, ensuring recovery is as comfortable as it is effective.